One of our legacy products; GameDay Classic, will continue through the final phase of our product consolidation strategy which will see the permanent closure of this platform in September 2024.

The next and final phase will require all customers to transition off GameDay Classic prior to 30 September 2024.

This follows a previous announcement made early last year which further progressed this project over the past 12 months working closely with a number of customers to progressively transition off Classic.

The majority of GameDay Classic customers have already transitioned to another GameDay product to manage their Membership, Events, Online Shop or Website.

Customers should ensure all required data and settlement reports are extracted prior to the permanent closure of GameDay Classic scheduled for 30 September 2024.

Below are some further details for any existing customers on Classic outlining how this transition will work along with some FAQs.

FAQs

What date will my access be removed from GameDay Classic?

Access will be removed for all customers from Monday 30 September 2024. This date applies to all customers that are still utilising GameDay Classic.

How do I extract the data I need?

To extract these reports, please click on the below links:

• Member Data Exports
• Member Settlement Reports
• Event Entrant Exports
• Event Settlement Reports
• Shop Orders Exports
• Shop Settlement Exports
• Auction Order Exports
• Auction Settlement Reports
• Tickets Exports
• Ticketholders Exports
• Tickets Settlement Reports

This is the first time I am hearing this – what do I do next?

If you have yet to be made aware of this, please contact your parent organisation/governing body. If you do not fall under a governing body and have not heard from GameDay, please contact us as soon as possible via support@mygameday.app

How will this transition work?

• Depending on the type of customer, either a GameDay representative or your sport’s governing body will work with you to transition to your new GameDay product. Training and support will be provided to start using your new platform as part of the onboarding process
• There will also be onboarding guides available to you via in-app support and/or via the online GameDay Help Centre
• Shortly after you are set up on the new GameDay product, access to GameDay Classic will be removed – this will only occur after your final settlement (if applicable)
• Please ensure you have downloaded any data that you will require from GameDay Classic prior to access being removed (refer to links above)
• Any old links such as registration forms or online shop pages should be removed from your website
• GameDay will also disable any old links that may be accessible to the public online

What happens after this?

• Your organisation will start to utilise your new GameDay product to accept registrations and payments, run your events or manage your online shop or website
• Any settlements will be paid to your nominated bank account as part of the onboarding process to the new GameDay platform
• For any technical support enquiries, please contact your sport’s governing body – they will have the answer to your question in most cases!
• GameDay technical support can also be requested via our help request form

Why this change?

There are a few reasons why we’re making this change; our newest GameDay products are built on modern technology and provide the latest features, updates and security for all our customers.

Our new GameDay products also provide customers with:

• Improved user experience (UX) and a fresh new user interface (UI)
• Latest technology and integrations
• Access to GameDay Marketplace partners and integrations
• Faster load times and more reliable platform stability
• Continued secure payment and secure hosting on AWS
• Personal email account sign-on and identity management
• Access to continued feature releases and updates on our latest technology
• New & improved payments technology including automated payouts/settlements

How can I find out more about the new products available?

• More information about GameDay Membership
• More information about GameDay Events
• More information about GameDay Online Shop
• More information about GameDay Websites

Join GameDay Community!

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About GameDay

GameDay, part of the Stack Sports family, have been providing next generation sports management technology solutions in the Australian market since 2001 and have extended their key markets to include the United Kingdom, Europe and New Zealand. GameDay provides a range of solutions including membership management, competition and tournament management, event/ticketing platforms and various digital websites, e- commerce, and online auction fundraising solutions. GameDay works with a wide variety of organisations including grassroots sporting clubs/associations, professional clubs/teams, national governing bodies, event providers along with charities and foundations.

More information on GameDay’s customers and the GameDay product suite can be found by visiting www.mygameday.app

Want to work with GameDay? Get in touch with us here!