Major Releases:

AI Support Chatbot

GameDay has entered the world of AI with the launch of an in-app Support Chatbot powered by Botsonic, a product of Writesonic.

The AI Chatbot will assist users with answering key support queries and links to the relevant GameDay knowledge base to provide step-by-step instructions, answers to frequently asked questions, and troubleshooting tips. The algorithm is constantly evolving – the more interactions the AI Chatbot has with customers, the more it learns and provides users with the most relevant and helpful information to complete a task.

This will help provide another avenue of support to our customers complementing the vast array of online support material, eLearning courses and video tutorials available along with our customer support team.

Learn more about how AI is revolutionising GameDay and grassroots sport here

Improvements:

• Season and Age Group information is now transferred between member records when a Clearance is processed
• More support tooltips have been added to Product creation wizard
• Improved mobile responsiveness for Rich Text Editors
• Other minor functionality changes

Resolved Issues:

• Issues sending emails through the Order list have been fixed
• Issue of member records not displaying profile images added through registration forms has been fixed
• Minor display issues with Payment Campaigns member selection screen have been fixed
• Other minor bug fixes and small enhancements

Want to work with GameDay? Get in touch with us here!