GameDay, a leading provider of digital solutions for community sports and events, today announced the launch of a new Refund Protection offering for all event participants, delivering greater financial security and peace of mind throughout the registration and ticketing process. This new protection product is offered in partnership with Teak, a tech-enabled refund services provider with global capabilities.

This Refund Protection solution will be available to organizers using GameDay Events, enabling them to seamlessly offer refund protection at checkout. Participants will have the option to safeguard their registration or ticket against unexpected circumstances that may prevent them from attending.

With the growing popularity of community events, fun runs, tournaments, and sports festivals, participants are increasingly seeking security when signing up, enhancing confidence for participants. 

This solution delivers:

• Optional refund protection at checkout, giving participants coverage if illness, injury, or unforeseen personal events arise.
• A fast, digital refund request process, removing the need for manual club or organiser involvement.
• Greater confidence to register early, supporting stronger event engagement and participation.

Event organisers and administrators will also benefit through improved operational efficiency and increased participant conversion rates, driving growth for event organisers. 

Key advantages include:

• Higher early registrations, with refund protection reducing hesitation from participants concerned about potential last-minute disruptions.
• Reduced administrative burden, as registrants can submit refund requests directly — removing the need for event organizers to manage them.
• A more professional participant experience, aligning community events with the high standards of major event providers.
• Seamless integration within the existing GameDay Events platform, with no disruption to registration workflows.

“By integrating Teak’s refund protection solution into GameDay Events, we’re giving both participants and event organisers a better event experience,” said Mark Pititto, Director of Product, GameDay. “This partnership reinforces our commitment to delivering feature rich, flexible and customisable tools to help community sport and event organisers provide better event experiences while reducing administrative burden.”

Brandon Toller,  from Teak added: “We’re thrilled to partner with GameDay, which can provide a solution that brings refund protection to thousands of community event participants. Together we’re making it easier for people to commit to events with confidence.”

The new refund protection feature will soon be available for all organisers using GameDay Events, building on our commitment to enhancing the events features available. Eligible participants will see the refund protection option during checkout for upcoming events.

Once enabled, event organisers can activate refund protection for the events they run.

This feature will be released in the coming weeks on GameDay Events so keep an eye out for it in upcoming GameDay Release Notes available here.

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About Teak

Teak is a leading provider of refund protection solutions for ticketed events, registrations, and bookings. Teak helps organisations deliver a seamless refund experience while protecting participants from life’s unexpected disruptions.

More information about Teak can be found by visiting https://helloteak.com/

About GameDay

GameDay, a Stack Sports Company have been providing next generation sports management technology solutions in the Australian market since 2001 and have extended their key markets to include the United Kingdom, Europe and New Zealand. GameDay provides a range of solutions including membership management, competition and tournament management, event/ticketing platforms and various digital websites, e- commerce, and online auction fundraising solutions. GameDay works with a wide variety of organisations including grassroots sporting clubs/associations, professional clubs/teams, national governing bodies, event providers along with charities and foundations. 

More information on GameDay’s customers and the GameDay product suite can be found by visiting www.mygameday.app

ENDS