Customer Notification: End of Year Closure and Processing of Settlements


We would like to take this opportunity to thank all our customers and partners for their ongoing support during an extremely difficult 2020. We wish you and your families a very Merry Christmas and Happy New Year and we look forward to seeing everyone in 2021.

We will be closed for the end of the year from the 19th of December 2020 and we will return to full capacity on the 4th of January 2021.

Emergency technical support will be accessible during this closure via the SportsTG Support contact details below:


End of Year Settlements

Passport - Membership, Programs + Competition Management:
  • Due to this closure, the final settlements for the year will be processed and paid on the 17th of December 2020
  • All transactions processed from the console post the 18th of December 2020 will be processed in the new year
  • For further information regarding this process, please contact the customer support team via the contact form available at: https://support.sportstg.com/help/contact-feedback

GameDay - Membership, Events + eCommerce
  • Due to this closure, the final settlements for the year will be processed and paid on the 17th of December 2020
  • This settlement will contain all transactions for the period ending on the 11th of December 2020
  • All transactions processed from the console post the 11th of December 2020 will be processed in the new year
  • For further information regarding this process, please contact the customer support team via the contact form available at: https://help.mygameday.app/help/contact-us
Class + OST - Membership + Events
  • Due to this closure, the final settlements for the year will be processed and paid on the 21st of December 2020
  • This settlement will contain all transactions for the period ending on the 18th of December 2020
  • All transactions processed from the console post the 18th of December 2020 will be processed in the new year
  • For further information regarding this process, please contact the customer support team via the contact form available at: https://help.sportstg.com/help/contact-us

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